Products and Services

Let us help you enhance your practice at a price that works for you!

Whether your practice needs full service support or a single product or service,
we can design the right solution for you.



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RSG® Card — Patient Reimbursement Program

RSG® Card can eliminate the time-consuming tasks of reviewing receipts, issuing checks or finding petty cash. Your staff will be provided with Visa® prepaid cards to issue to study participants at their first visit, and then they can easily add additional reimbursements throughout the study.

  • Reloadable Visa® prepaid card
  • Centralized solution
  • Immediate access to funds
  • Automated alerts
  • Cardholder support

21

LANGUAGES AVAILABLE

74%

SITE ADOPTION

60%

LOWER WITHDRAWAL RATE AMONG PATIENTS UTILIZING THE PROGRAM
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RSG® Arrive — Travel Coordination for Study Participants

Let us manage all your study-related travel logistics – operational and financial. From car and shuttle booking, to flights and hotel, our agents ensure your patients get to and from each study visit as smoothly as possible.

  • Ground / air transportation
  • Accommodations
  • Reimbursement options
  • Travel itineraries
  • Preferred rates
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32

LANGUAGES AVAILABLE

56%

SITE ADOPTION

58%

LOWER WITHDRAWAL RATE AMONG
PATIENTS UTILIZING THE PROGRAM
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RSG® Find — “Lost-to-Follow-Up” Support

Our experts can help you locate study participants who have become lost at the point of follow-up. Designed for clinical trials, and compliant with international and local data privacy regulations, our lost-to-follow-up support helps preserve study integrity.

  • Minimizes lost to follow-up
  • Accelerates study endpoint
  • Saves time and money
  • 90% success rate
  • Available globally

37

COUNTRIES RESEARCHED AND
VERIFIED FOR LTFU ACTIVITIES

380

OF PATIENTS IDENTIFIED AT
RISK FOR LTFU PER YEAR

98%

SUCCESS RATE IDENTIFYING
PATIENT VITAL STATUSES
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Clinical Trial Advertising

Our advertising support can help you generate highly qualified referrals with limited lead time. Customized to your needs, we can either use your regulatory-approved content, or our creative specialist can create compelling content to drive study enrollment.

  • Media planning and buying
  • Creative development
  • Cost-effective placement
  • Performance optimization
  • Results reporting
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680,000+

ACTIVE SOCIAL COMMUNITIES

760,000

OPTED IN PATIENTS AND CAREGIVERS

30%-35%

CONVERSION FROM REFERRAL
TO CONSENTED PATIENT
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Site Ambassador Program

Our site ambassadors are trained to support your site with efforts to identifying and prescreen potential study participants. They are available for ad hoc support or for an extended period of time.

  • Panel mining
  • Appointment scheduling
  • Warm transfers
  • Prescreening patients
  • Flexible scheduling

ACCESS TO INDUSTRY-TRAINED
NURSES AND SUPPORT STAFF

100%

OF ELIGIBLE PATIENTS
IDENTIFIED AND CONTACTED

91%

FASTER APPOINTMENT
SCHEDULING AT SITES
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Physician Networking

Whether you want to increase your referral volume, or want to discuss medical topics with industry peers, we can help grow your contacts. Leveraging our global network, we can introduce you to other physicians within your community, and beyond.

  • Network expansion
  • Referral generation
  • Over 400,000 physicians
  • Global network
  • Practice enhancing
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99%

PHYSICIAN LEAD PROCESSING
RATES AT SITES

1-3

PATIENTS REFERRED PER PHYSICIAN
LEAD GENERATED BY BBK

36%

INCREASE IN
SCREENING RATES
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Quick Printing

Our in-house experts are ready to help you with your printing needs. Whether it’s brochures, flyers, marketing materials, or conference collateral, just upload your print-ready files and we’ll do the rest.

  • On-demand printing
  • Bulk discounts
  • Free proofs
  • Binding and finishing
  • Flexible shipping rates

24-HOUR

TURNAROUND AVAILABLE

10%

FIRST TIME DISCOUNT

1

MINUTE UPLOAD PROCESS





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