Products and Services
Let us help you enhance your practice at a price that works for you!
Whether your practice needs full service support or a single product or service,
we can design the right solution for you.
FEATURED PRODUCTS AND SERVICES

RSG® Card — Patient Reimbursement Program
RSG® Card can eliminate the time-consuming tasks of reviewing receipts, issuing checks or finding petty cash. Your staff will be provided with Visa® prepaid cards to issue to study participants at their first visit, and then they can easily add additional reimbursements throughout the study.
- Reloadable Visa® prepaid card
- Centralized solution
- Immediate access to funds
- Automated alerts
- Cardholder support
21
LANGUAGES AVAILABLE
74%
SITE ADOPTION
60%
LOWER WITHDRAWAL RATE AMONG PATIENTS UTILIZING THE PROGRAM

RSG® Arrive — Travel Coordination for Study Participants
Let us manage all your study-related travel logistics – operational and financial. From car and shuttle booking, to flights and hotel, our agents ensure your patients get to and from each study visit as smoothly as possible.
- Ground / air transportation
- Accommodations
- Reimbursement options
- Travel itineraries
- Preferred rates

32
LANGUAGES AVAILABLE
56%
SITE ADOPTION
58%
LOWER WITHDRAWAL RATE AMONG
PATIENTS UTILIZING THE PROGRAM

RSG® Find — “Lost-to-Follow-Up” Support
Our experts can help you locate study participants who have become lost at the point of follow-up. Designed for clinical trials, and compliant with international and local data privacy regulations, our lost-to-follow-up support helps preserve study integrity.
- Minimizes lost to follow-up
- Accelerates study endpoint
- Saves time and money
- 90% success rate
- Available globally
37
COUNTRIES RESEARCHED AND
VERIFIED FOR LTFU ACTIVITIES
380
OF PATIENTS IDENTIFIED AT
RISK FOR LTFU PER YEAR
98%
SUCCESS RATE IDENTIFYING
PATIENT VITAL STATUSES

Clinical Trial Advertising
Our advertising support can help you generate highly qualified referrals with limited lead time. Customized to your needs, we can either use your regulatory-approved content, or our creative specialist can create compelling content to drive study enrollment.
- Media planning and buying
- Creative development
- Cost-effective placement
- Performance optimization
- Results reporting

680,000+
ACTIVE SOCIAL COMMUNITIES
760,000
OPTED IN PATIENTS AND CAREGIVERS
30%-35%
CONVERSION FROM REFERRAL
TO CONSENTED PATIENT

Site Ambassador Program
Our site ambassadors are trained to support your site with efforts to identifying and prescreen potential study participants. They are available for ad hoc support or for an extended period of time.
- Panel mining
- Appointment scheduling
- Warm transfers
- Prescreening patients
- Flexible scheduling
∞
ACCESS TO INDUSTRY-TRAINED
NURSES AND SUPPORT STAFF
100%
OF ELIGIBLE PATIENTS
IDENTIFIED AND CONTACTED
91%
FASTER APPOINTMENT
SCHEDULING AT SITES

Physician Networking
Whether you want to increase your referral volume, or want to discuss medical topics with industry peers, we can help grow your contacts. Leveraging our global network, we can introduce you to other physicians within your community, and beyond.
- Network expansion
- Referral generation
- Over 400,000 physicians
- Global network
- Practice enhancing

99%
PHYSICIAN LEAD PROCESSING
RATES AT SITES
1-3
PATIENTS REFERRED PER PHYSICIAN
LEAD GENERATED BY BBK
36%
INCREASE IN
SCREENING RATES

Quick Printing
Our in-house experts are ready to help you with your printing needs. Whether it’s brochures, flyers, marketing materials, or conference collateral, just upload your print-ready files and we’ll do the rest.
- On-demand printing
- Bulk discounts
- Free proofs
- Binding and finishing
- Flexible shipping rates